Last updated: 6 August 2026
Sentinel Vision Services (Pty) Ltd respects your privacy and processes personal information responsibly in accordance with applicable South African data-protection requirements, including the Protection of Personal Information Act (POPIA).
Information we collect
When you request a site assessment or contact us through this website, we may collect your name, email address, telephone number, property or site type, approximate location, project requirements and any other information you choose to provide.
Our web server and security services may also process technical information such as your IP address, browser type, device information, request timestamps and security-event data.
How we use your information
- To respond to enquiries and arrange site assessments.
- To prepare proposals and provide requested security-system services.
- To maintain business records and provide support.
- To protect our website, systems and users from spam, fraud and abuse.
- To meet legal, regulatory and contractual obligations.
Forms, security and service providers
Assessment requests are submitted using Contact Form 7 and may be stored securely in our WordPress administration system using Flamingo, as well as being delivered to our business email. Cloudflare Turnstile is used to distinguish legitimate visitors from automated submissions and may process technical security data for this purpose.
We may use reputable hosting, email, backup, website-security and IT service providers that process information only as necessary to provide those services. We do not sell personal information.
Retention and security
We retain enquiry information only for as long as reasonably necessary to respond, manage a prospective or active customer relationship, meet legal requirements and resolve disputes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, you may ask us to confirm whether we hold your personal information, request access or correction, object to certain processing, or request deletion where we are not legally required to retain it.
Contact us about privacy
To make a privacy request, use our website enquiry form and state that your message concerns privacy or personal information. We may need to verify your identity before acting on a request.
Updates to this policy
We may update this policy when our services, technology or legal obligations change. The latest version will be published on this page with its revision date.